Privacy policy

This privacy policy sets out how The China Tea Pot Ltd uses and protects any information that you provide when you use our website; thechinateapot.co.uk.

The China Tea Pot Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with the below privacy statement. The China Tea Pot Ltd may change this policy from time to time by updating this page. You should check this page each time you use our website to ensure that you are happy with any changes.

What data do we collect about you?

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have outlined below:

Placing Orders

When placing orders or registering an account at The China Tea Pot Ltd we ask for your personal details (name, address, email address and contact telephone number) so that we can process and fulfil your order. You can manage and update your personal details at any time by signing into your account. Please note it is the responsibility of the account holder to ensure your account is up to date and is secured with a password that no one else has access to.

Your name, shipping address and contact number will only be shared with our courier and post service providers solely for the purpose of delivering your order. Your details are not shared with any other third parties.

Card details will never be shared with third parties and will only be used to process your order, using our payment systems – Stripe & Paypal.

You can find our payment providers' Privacy policies here:

Stripe - https://stripe.com/gb/privacy

Paypal - https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, our website is protected with the latest security to safeguard and secure the information we collect online. Please note you the user are responsible for security protection for the device you use when browsing, ordering or signing up for our services at thechinateapot.co.uk

Subscribing

By signing up to our newsletters, you are agreeing to receive newsletters and promotional emails from thechinateapot.co.uk you are free to unsubscribe to our newsletters at any time by clicking the unsubscribe link on any one of our emails. Alternatively, you can request to unsubscribe by emailing our Customer Care Team at theteam@thechinateapot.co.uk

The China Tea Pot Ltd uses Shopify's automation platform to send our newsletters. The data you provide us when signing up for our newsletters is stored on our shop portal, which is data protection compliant and will not share your personal data with any third parties.

Our newsletters and website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data Retention

When you place an order through thechinateapot.co.uk, we will maintain your Order Information for our records unless you ask us to delete this information.

Should you need to contact our Customer Service Team by emailing theteam@thechinateapot.co.uk or by website live chat, the data you share with us will be kept securely and will not be shared with any third parties. Emails will be stored for 2 years before the deletion of the records. You have the right to request for us to delete your data before this time.

Cookie Policy

What are cookies?

Cookies are small, harmless pieces of data stored within your Internet browser by the sites that you visit. The cookie allows the website to "remember" your actions and preferences over time, in turn helping thechinateapot.co.uk to understand more about you and enhance your browsing experience. In no way whatsoever does the use of cookies give us access to your computer or any information about you, besides the data you choose to share with us.

How we use cookies

Cookies are used for various functions on our site. We may use them to keep track of the items you choose, or to help us to understand your browsing habits and monitor which pages you do and do not find useful. They also help us analyse data regarding web traffic and user experience, which helps us improve our website’s performance – and in turn, your experience!

Third-party cookies

In addition to our own cookies, we may also use carefully selected third-party cookies to provide us with information about our site. thechinateapot.co.uk will only use these statistics to improve our website performance.

What are your choices regarding cookies

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. All popular browsers allow you to amend your cookie settings with ease. Please note that if you disable cookies, you might not be able to use all of the features we offer. For example, you may not be able to store your preferences, and some of our pages might not display properly.

Where can you find more information about cookies

You can learn more about cookies and how you can disable them by visiting the following website: http://www.allaboutcookies.org/

Your Rights

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation 2018. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact Details

Legal details of our business:

The China Tea Pot Ltd is a company registered in England and Wales under company number 12843934. Registered address: London Office, 167-169 Great Portland Street, 5th Floor, London,
W1W 5PF

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Golden …

A beautiful tea, rich and full of refreshing flavour…I know that sounds a bit like a seventies TV advert but this tea, no milk, no sugar is superb.

Another lovely tea

This is probably my favourite scented tea now.
I always put a little milk in all my teas, and this is no exception: I find it needs it, and it's best not too strong. Then it becomes a lovely mellow scented tea.
It has real osmanthus flowers in it, and I believe they are actually quite good for you.

Refined and sophisticated

Lovely depth of flavour and mouth feel. Not too astringent. I like it with a splash of milk, but not necessary. Almost floral maybe. Love it and will buy again.

Thank you for the kind review.

Love this tea

This is one of my favourite teas. It is hard to describe as it is very complex in flavour: sometimes I taste something like roast nuts, and sometimes even strong coffee! If someone gave me a cup I would not identify it as being like Lapsang Souchong at all. It does have a slight smokiness which is not overpowering. It is quite strong so it's best not to use too much at a time, as it can then verge on being bitter or "rasping".
I have dropped a star because I find it varies in flavour a lot even in the same batch but I still reccommend it.

Thank you for the review. We agree, it’s a complex flavour. We like this after a meal.

White tea bundle

Enjoyed all the teas in this bundle, loved the snow bud in particular. Thank you!

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